Job Description
Launch your IT career with our comprehensive paid training program! TechSolutions Pro is seeking motivated individuals for our IT Support Trainee position in Chandler, AZ. No prior experience required – we provide all necessary training to transform you into a certified IT professional. Join our dynamic team and gain hands-on experience with cutting-edge technology while earning a competitive salary.
Our 12-week paid training covers network administration, cybersecurity fundamentals, cloud computing, and customer support best practices. Upon completion, you'll be eligible for full-time placement with benefits including health insurance, 401(k) matching, and ongoing professional development opportunities.
Responsibilities
- Assist in diagnosing and resolving hardware/software issues for enterprise clients
- Implement and maintain network infrastructure under mentorship
- Document technical procedures and create knowledge base articles
- Provide Tier 1 customer support via phone, email, and remote access
- Participate in cybersecurity awareness initiatives and incident response drills
- Collaborate with senior engineers on complex system implementations
- Complete weekly training modules and certification requirements
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Willingness to obtain CompTIA A+ certification during training
- Ability to work flexible hours including occasional on-call duties
- Valid driver's license and reliable transportation
- Pass background check and drug screening