Job Description
Join TechForce Solutions and kickstart your IT career with our accelerated IT Support Trainee program! We're seeking motivated individuals passionate about technology to provide exceptional technical support to clients across Los Angeles. Enjoy weekly pay, comprehensive training, and a clear path to becoming a certified IT professional. This is your chance to gain hands-on experience in networking, security, and system administration while working with industry experts.
Why Choose Us? • Weekly paychecks for financial flexibility • Paid certification training (CompTIA A+, Network+) • Mentorship from senior engineers • Direct hire opportunity after training • Modern office with cutting-edge tech
Responsibilities
- Provide Tier 1 technical support via phone, email, and remote access
- Diagnose and resolve hardware/software issues on Windows/macOS systems
- Assist with network connectivity, security protocols, and cloud services
- Create and maintain documentation for troubleshooting procedures
- Collaborate with senior engineers on complex system deployments
- Participate in weekly training sessions and certification prep
- Support office IT infrastructure including printers, AV systems, and mobile devices
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of computer hardware/software concepts
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Valid California driver's license (for occasional client visits)
- CompTIA A+ certification (or willingness to obtain during training)