Job Description
Join TechAdvance Solutions as an IT Support Trainee and jumpstart your career in technology with weekly pay! We're seeking passionate individuals to learn from industry experts while providing critical technical support to our clients. This accelerated training program combines hands-on experience with mentorship to transform you into a confident IT professional. Enjoy Philadelphia's vibrant tech scene while building foundational skills in networking, security, and system administration. Apply today and get paid weekly while you grow!
Responsibilities
- Diagnose and resolve hardware/software issues for corporate clients
- Install and configure computer systems, networks, and peripherals
- Provide remote and on-site technical support via ticketing systems
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on complex infrastructure projects
- Implement security protocols and perform system audits
- Train end-users on software applications and best practices
Qualifications
- High school diploma or equivalent; college coursework preferred
- Basic understanding of Windows/Linux operating systems
- Customer service experience with conflict resolution skills
- CompTIA A+ certification or willingness to obtain within 6 months
- Ability to troubleshoot network connectivity issues
- Strong problem-solving and communication abilities
- Valid driver's license for occasional client site visits
- Pass background check and drug screening