Job Description
Launch your IT career with TechSolutions Tulsa! We're seeking motivated IT Support Trainees to join our dynamic team in Tulsa, Oklahoma. Enjoy the stability of weekly pay while gaining hands-on experience in hardware diagnostics, software troubleshooting, and network administration. Our comprehensive training program includes mentorship from industry experts and certification prep. Join a company that invests in talent and offers clear growth paths into specialized IT roles.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and maintain desktops, laptops, and peripherals
- Assist with network connectivity troubleshooting and basic security protocols
- Document service tickets and maintain accurate asset inventory
- Collaborate with senior technicians to resolve complex issues
- Participate in cross-departmental IT projects and system upgrades
Qualifications
- High school diploma or equivalent; A+/Network+ certification preferred
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and customer service skills
- Ability to lift 25 lbs and work in a physical environment
- Valid driver's license and reliable transportation
- Pass background check and drug screening
- Enthusiasm for continuous learning in IT technologies