Job Description
Launch your IT career with Phoenix Tech Solutions! We're seeking motivated IT Support Trainees in Phoenix, AZ, offering weekly pay and hands-on experience in a dynamic tech environment. Join our growing team and gain industry-recognized certifications while supporting cutting-edge infrastructure for diverse clients. Enjoy competitive compensation, flexible scheduling options, and career advancement opportunities. No prior experience required – we provide comprehensive training!
Responsibilities
- Diagnose and resolve hardware/software issues for end-users
- Deploy and configure workstations, laptops, and mobile devices
- Manage Active Directory accounts and permissions
- Document technical procedures and ticket resolutions
- Assist with network troubleshooting and security protocols
- Provide remote and on-site technical support
- Collaborate with senior engineers on complex projects
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and troubleshooting skills
- Strong problem-solving and communication abilities
- Willingness to learn CompTIA A+/Network+ certifications
- Ability to lift 30 lbs and work flexible hours
- Valid driver's license for occasional site visits
- Proficiency with Microsoft Office suite
- Customer service experience preferred