Job Description
Ready to launch your tech career in paradise? Join Pacific Tech Solutions' elite IT Support Trainee program in Honolulu – where you'll gain cutting-edge skills with weekly pay and accelerated career growth. We're seeking motivated individuals passionate about technology to join our dynamic team. Enjoy hands-on training, mentorship from industry experts, and a pathway to full-time employment with competitive benefits. Embrace island life while building a future-proof career in IT!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network administration and security protocols
- Document technical procedures and create knowledge base articles
- Collaborate with cross-functional teams on IT projects
- Conduct system backups and disaster recovery drills
- Support end-user training and documentation
Qualifications
- High school diploma or equivalent (college preferred)
- Basic knowledge of Windows/macOS/Linux operating systems
- Customer service experience with problem-solving mindset
- CompTIA A+ or Network+ certification (or willingness to obtain)
- Strong communication and interpersonal skills
- Ability to work in fast-paced environment