Job Description
Launch your tech career with our exclusive weekly-paid IT Support Trainee program in San Jose, CA! We're seeking motivated individuals to join our dynamic team and gain hands-on experience in enterprise-level IT infrastructure. This accelerated training program combines classroom learning with real-world support scenarios, preparing you for a full-time career in technology. Enjoy the stability of weekly pay while building expertise in network administration, system troubleshooting, and cybersecurity best practices. Our supportive mentorship environment ensures you develop critical skills while earning from day one.
Responsibilities
- Provide tier-1 technical support for hardware, software, and network issues
- Assist in deploying and configuring workstations, laptops, and peripherals
- Document technical issues and resolutions using IT service management tools
- Collaborate with senior engineers on system upgrades and maintenance
- Participate in security awareness training and implement basic protocols
- Contribute to knowledge base articles and user documentation
- Monitor system health and perform preventative maintenance tasks
Qualifications
- High school diploma or equivalent; relevant certifications (A+, CompTIA) preferred
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving skills and attention to detail
- Excellent written and verbal communication abilities
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- Willingness to learn new technologies and adapt to changing systems
- Valid California driver's license (for occasional equipment transport)