Job Description
Are you ready to launch your career in Information Technology? Apex Systems is seeking a dedicated IT Support Trainee to join our growing team in Sacramento, CA. This is an incredible opportunity for recent graduates or career changers looking to gain hands-on experience in a fast-paced corporate environment.
We believe in investing in our people. As a Trainee, you will undergo a structured mentorship program designed to fast-track your development in technical support, network administration, and system troubleshooting.
Why Join Us?
- Comprehensive training and mentorship from industry experts.
- Pathway to full-time IT Specialist roles.
- Competitive benefits package including health, dental, and vision insurance.
- Modern office environment in the heart of Sacramento.
Don't just dream of a tech career—start building it today. Apply now!
Responsibilities
- Assist senior technicians with diagnosing and resolving hardware and software issues for internal employees.
- Manage and track IT support tickets through the helpdesk system efficiently.
- Perform routine maintenance on computers, printers, and network peripherals.
- Install, configure, and troubleshoot operating systems (Windows, macOS) and productivity software.
- Provide exceptional customer service and technical guidance to end-users.
- Collaborate with the IT team to implement new software deployments and security patches.
Qualifications
- High school diploma or equivalent (Bachelor's degree in Computer Science or related field preferred).
- Basic understanding of computer hardware components and operating systems.
- Strong problem-solving skills and the ability to troubleshoot technical issues logically.
- Excellent written and verbal communication skills.
- A willingness to learn new technologies and adapt to a fast-paced environment.
- Valid driver's license and access to reliable transportation.