Job Description
Are you looking to break into the high-growth world of Information Technology? Apex Tech Solutions is currently seeking dedicated IT Support Trainees to join our Kansas City, MO team. We believe in investing in talent, which is why we offer a comprehensive paid training program designed to launch your career from ground zero.
In this role, you will work alongside seasoned IT professionals, gaining hands-on experience in help desk support, network troubleshooting, and system administration. This is an excellent opportunity for self-motivated individuals eager to build a stable, six-figure career in tech without a prior degree.
Why Join Us?
- Paid Training: Learn the skills you need to succeed on the clock.
- Career Growth: Clear path from Trainee to Senior Support Specialist.
- Competitive Pay: Start with a competitive base salary + performance bonuses.
Responsibilities
- Provide first-level technical support for hardware and software issues.
- Diagnose and resolve network connectivity and user access problems.
- Assist in the deployment of new workstations and peripherals.
- Document technical incidents and resolutions in the ticketing system.
- Collaborate with the IT team to maintain a secure and efficient IT environment.
- Conduct regular system updates and security patches.
Qualifications
- High school diploma or equivalent (Bachelor’s degree in IT/Computer Science is a plus).
- Basic computer literacy (Windows, Mac, Office Suite).
- Strong problem-solving skills and attention to detail.
- Excellent written and verbal communication skills.
- Willingness to learn and complete a structured training curriculum.
- Ability to work flexible hours, including some evenings/weekends.