Job Description
Launch your IT career with our comprehensive paid training program! TechAdvance Solutions is seeking motivated IT Support Trainees in Laredo, TX. No prior experience required – we provide hands-on training in network administration, cybersecurity fundamentals, and system troubleshooting. Join a dynamic team where you'll gain industry-recognized certifications and build a foundation for long-term growth in high-demand tech roles.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Document incidents, resolutions, and system changes in ticketing systems
- Collaborate with senior engineers on complex troubleshooting
- Assist with security protocols and access management
- Participate in cross-departmental IT projects
- Complete weekly training modules and certification prep
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and familiarity with Windows OS
- Strong problem-solving and analytical skills
- Excellent written and verbal communication abilities
- Ability to work in fast-paced environments
- Valid Texas driver's license preferred
- CompTIA A+ certification desired (training provided)