Job Description
Are you looking to launch a high-growth career in technology without the burden of prior experience? We are seeking a dedicated IT Support Trainee to join our dynamic team in Orlando, FL. We offer comprehensive on-the-job training and a clear path to advancement for motivated individuals.
As an IT Support Trainee, you will work alongside senior technicians to resolve hardware and software issues, manage user accounts, and ensure our organization's technology infrastructure runs smoothly. This is an excellent opportunity for recent graduates or career changers eager to break into the tech industry.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware and software issues.
- Assist in the installation, configuration, and maintenance of computer systems and peripherals.
- Respond to help desk tickets and user inquiries in a timely and professional manner.
- Perform regular system backups and monitor network performance.
- Collaborate with the IT team to upgrade systems and resolve complex technical challenges.
Qualifications
- No prior IT experience or technical certification is required; we provide the training.
- Strong desire to learn and a proactive attitude toward problem-solving.
- Basic computer literacy and familiarity with operating systems (Windows/macOS).
- Excellent communication and interpersonal skills.
- Ability to work well in a team environment.