Job Description
Launch your IT career with our comprehensive 6-month paid training program! TechAdvance Solutions is seeking motivated individuals with no prior experience to join our IT Support Trainee team in Laredo. You'll receive hands-on training in network administration, system troubleshooting, cybersecurity basics, and customer service excellence. Our program includes mentorship from certified professionals and potential for full-time placement upon completion. Enjoy competitive pay, benefits package, and a supportive environment dedicated to your growth. Transform your passion for technology into a professional career today!
Responsibilities
- Install and configure hardware/software systems under supervision
- Provide basic technical support to internal staff via phone/email/chat
- Document IT processes and create knowledge base articles
- Assist with network monitoring and basic security protocols
- Participate in cross-functional IT projects
- Learn and apply troubleshooting methodologies for common IT issues
- Adhere to company IT policies and compliance standards
Qualifications
- High school diploma or equivalent (technical certification a plus)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent communication skills (English/Spanish bilingual preferred)
- Willingness to learn new technologies and adapt quickly
- Team player with positive attitude and reliability
- Valid driver's license and reliable transportation
- Pass background check and drug screening