Job Description
Launch your tech career with Nevada Tech Solutions! We're seeking motivated IT Support Trainees in Las Vegas with no prior experience. Our comprehensive 6-month paid training program combines hands-on learning with mentorship from industry experts. You'll gain certifications, build troubleshooting skills, and join a dynamic team supporting Fortune 500 clients. Enjoy competitive benefits, growth opportunities, and a collaborative culture that invests in your future.
Responsibilities
- Provide Tier 1 technical support via phone, email, and chat
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions using ticketing systems
- Collaborate with senior engineers on complex problem-solving
- Participate in cybersecurity best practices training
- Support network infrastructure and cloud environments
- Contribute to IT asset management and inventory processes
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Customer service mindset with patience and empathy
- Ability to learn technical concepts quickly
- Valid Nevada driver's license (for occasional site visits)
- Passion for technology and continuous learning