Job Description
Are you ready to launch your career in Information Technology? TechSolutions Lubbock is looking for ambitious IT Support Trainees to join our growing team. We offer a comprehensive training program designed to fast-track your development into a skilled IT professional. If you are passionate about technology, eager to learn, and looking for a full-time role in Lubbock, TX, we want to hear from you.
As an IT Support Trainee, you will work alongside senior technicians to resolve technical issues, manage infrastructure, and support end-users. This is a unique opportunity to gain hands-on experience in a dynamic corporate environment.
Why Join Us?
- Hands-on training with industry experts.
- Career growth path with potential for advancement.
- Competitive salary and comprehensive benefits package.
- Modern work environment in the heart of Lubbock.
Responsibilities
- Provide first-level technical support to employees via phone, email, and in-person.
- Troubleshoot and resolve hardware and software issues including printers, computers, and network connectivity.
- Assist in the deployment and maintenance of workstations and peripherals.
- Monitor and respond to help desk tickets in a timely and professional manner.
- Document technical issues and resolutions in the knowledge base.
- Collaborate with the IT team to maintain a secure and efficient IT environment.
Qualifications
- High school diploma or equivalent (Associate degree in IT or related field preferred).
- Basic understanding of computer hardware, operating systems (Windows/Linux), and networking concepts.
- Strong problem-solving skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to work in a team-oriented, fast-paced environment.
- Eagerness to learn new technologies and adapt to changing requirements.