Job Description
Launch Your IT Career in Henderson, NV
Are you eager to start a career in Information Technology? Apex Tech Solutions is seeking a motivated IT Support Trainee to join our dynamic team. We provide a comprehensive training program designed to fast-track your entry into the tech industry.
In this role, you will work under the guidance of senior IT professionals, gaining hands-on experience in troubleshooting, network support, and system administration. If you are passionate about technology and ready to learn, we want to meet you.
Responsibilities
- Troubleshoot: Provide Tier 1 technical support to employees regarding hardware, software, and network connectivity issues.
- Support: Respond to helpdesk tickets and emails in a timely and professional manner.
- Deployment: Assist in the setup, configuration, and maintenance of workstations and mobile devices.
- Documentation: Maintain accurate records of incidents, solutions, and technical procedures.
- Learning: Participate in training sessions to master IT infrastructure and security protocols.
Qualifications
- Education: High school diploma or equivalent required; Associate degree in IT or related field preferred.
- Technical: Basic understanding of operating systems (Windows/macOS) and file management.
- Skills: Strong problem-solving abilities and a logical approach to debugging.
- Communication: Excellent verbal and written communication skills.
- Availability: Must be available to work full-time, including occasional evenings or weekends if necessary.