Job Description
Join our dynamic team as an IT Support Trainee and launch your career in technology with flexible scheduling options! We're seeking motivated individuals passionate about troubleshooting and learning cutting-edge systems. This role offers hands-on experience in a supportive environment with training provided. Enjoy work-life balance with customizable hours while gaining valuable skills in network administration, hardware diagnostics, and customer service.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Assist with network setup, maintenance, and security protocols
- Document incident reports and resolution procedures
- Train on enterprise systems including Microsoft 365 and cloud platforms
- Collaborate with senior technicians on complex troubleshooting
- Support inventory management of IT assets
- Conduct user training on new technologies
Qualifications
- High school diploma or equivalent (college coursework preferred)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently with flexible scheduling
- CompTIA A+ certification (or willingness to obtain)
- Valid driver's license for occasional site visits
- Experience with customer service or helpdesk environments
- Proficiency in Microsoft Office Suite