Job Description
Join InnovateTech Solutions as an IT Support Trainee in Toledo and kickstart your career in technology with unmatched flexibility! We're seeking passionate individuals to provide essential technical support while accommodating your schedule. Enjoy hands-on training, mentorship from industry experts, and a dynamic work environment that values work-life balance. Perfect for students, career changers, or those seeking adaptable hours. Our comprehensive training program covers everything from hardware troubleshooting to network security, ensuring you graduate as a confident IT professional. Apply today and transform your career path!
Responsibilities
- Diagnose and resolve hardware/software issues for end-users across multiple platforms
- Install, configure, and maintain network equipment and systems
- Document technical procedures and maintain accurate support logs
- Provide remote and on-site technical assistance with exceptional customer service
- Collaborate with senior technicians to implement security protocols
- Train users on new technologies and system updates
- Participate in cross-departmental IT projects and initiatives
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of operating systems (Windows, macOS, Linux)
- Familiarity with networking concepts and hardware components
- Strong problem-solving and analytical abilities
- Excellent communication and interpersonal skills
- Ability to work independently with minimal supervision
- Valid driver's license and reliable transportation
- CompTIA A+ certification (or willingness to obtain)