Job Description
Join TechSolutions Inc. as an IT Support Trainee and launch your career in technology with unmatched flexibility! We're seeking motivated individuals in Louisville, KY to provide essential technical support while accommodating your schedule. Perfect for students, career-changers, or those seeking work-life balance. Our comprehensive training program combines hands-on experience with mentorship from industry experts, ensuring rapid skill development in cloud systems, cybersecurity, and network administration.
Why Choose Us?
- Flexible scheduling options (part-time, remote-friendly)
- Industry-leading certification sponsorship
- Clear career advancement path to full-time roles
- Modern collaborative workspace
- Competitive benefits package
Responsibilities
- Diagnose and resolve hardware/software issues via remote and on-site support
- Install and configure operating systems (Windows/Linux) and enterprise applications
- Document technical solutions in knowledge base systems
- Assist with network infrastructure monitoring and maintenance
- Provide tier-1 user support for internal and external clients
- Collaborate with senior engineers on complex technical projects
- Participate in continuous skills development workshops
Qualifications
- High school diploma or equivalent (technical certifications a plus)
- Basic understanding of networking concepts (TCP/IP, DNS)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office and Google Workspace
- Ability to work independently with minimal supervision
- Valid driver's license (for occasional on-site visits)
- Passion for technology and continuous learning