Job Description
Are you ready to kickstart your career in the tech industry? Apex IT Solutions is seeking a dedicated IT Support Trainee to join our growing team in Colorado Springs. This is a direct hire position designed for motivated individuals looking to gain hands-on experience in a dynamic corporate environment.
In this role, you will work closely with our senior IT staff to provide top-tier technical support to employees, troubleshoot hardware and software issues, and learn the fundamentals of network administration and IT infrastructure. We offer a comprehensive training program and a clear pathway for career advancement.
Why Join Us?
- Hands-on learning with industry experts.
- Competitive salary and benefits package.
- Opportunity for rapid career progression.
- Modern office environment in beautiful Colorado Springs.
Don't miss this chance to launch your IT career with a leading local company. Apply today!
Responsibilities
- Provide first-level technical support and troubleshooting for hardware, software, and network issues.
- Assist in the installation, configuration, and maintenance of workstations and peripherals.
- Maintain accurate and up-to-date documentation of IT assets and support tickets.
- Collaborate with senior engineers to resolve complex technical problems.
- Perform regular system backups and ensure data integrity.
- Conduct onboarding sessions for new employees regarding IT policies and tools.
Qualifications
- Associate degree in Computer Science, Information Technology, or related field (or equivalent work experience).
- Basic understanding of Windows operating systems and Microsoft Office Suite.
- Strong problem-solving skills and a logical approach to troubleshooting.
- Excellent written and verbal communication skills.
- High level of professionalism and eagerness to learn new technologies.
- Ability to work both independently and as part of a collaborative team.