Job Description
Launch your IT career with TechNova Solutions, a leading technology innovator in Virginia Beach! We're seeking motivated IT Support Trainees to join our dynamic team and grow into full-fledged IT professionals. This direct-hire opportunity combines hands-on training with real-world experience in a supportive environment. Enjoy competitive compensation, comprehensive benefits, and clear advancement pathways. If you're passionate about technology and eager to learn, apply today and transform your career!
Responsibilities
- Provide tier-1 technical support for hardware/software issues
- Assist with network configuration and troubleshooting
- Manage helpdesk tickets and customer inquiries
- Install, configure, and maintain IT systems
- Document technical procedures and solutions
- Collaborate with senior IT staff on complex issues
- Participate in ongoing training and certification programs
Qualifications
- High school diploma or equivalent (college preferred)
- Basic knowledge of Windows/Linux operating systems
- Strong problem-solving and communication skills
- Customer service orientation with patience
- Ability to work independently and in teams
- CompTIA A+ certification (or willingness to obtain)
- Valid driver's license and reliable transportation