Job Description
Launch your IT career with NexusTech Solutions! We're seeking motivated IT Support Trainees to join our dynamic Los Angeles team. This full-time role offers comprehensive training programs, mentorship from senior engineers, and hands-on experience with cutting-edge technology. You'll gain exposure to network administration, cybersecurity fundamentals, and cloud solutions while supporting Fortune 500 clients. Perfect for recent graduates or career changers with a passion for technology!
What We Offer:
• 6-month structured training curriculum
• AWS/Azure certification preparation
• Tuition reimbursement for relevant certifications
• Career advancement path to Systems Engineer
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Deploy and configure desktop/laptop systems
- Document IT procedures and troubleshooting guides
- Assist with network monitoring and security protocols
- Collaborate on cloud infrastructure projects
- Participate in cross-departmental IT initiatives
- Complete weekly training modules and skill assessments
Qualifications
- High school diploma or equivalent; A+/Network+ preferred
- Basic understanding of Windows/macOS environments
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work flexible hours including weekends
- Valid California driver's license
- Pass background check and drug screening
- Experience with ticketing systems (ServiceNow/Jira) a plus