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Information Technology 🏢 Full Time ⭐️ Verified

IT Support Trainee

NexusTech Solutions
Los Angeles, CA
Estimated Salary
USD 45.000 – USD 55.000
New
Live Update
29 September 2026
Deadline
29 Sep 2027

Job Description

Launch your IT career with NexusTech Solutions! We're seeking motivated IT Support Trainees to join our dynamic Los Angeles team. This full-time role offers comprehensive training programs, mentorship from senior engineers, and hands-on experience with cutting-edge technology. You'll gain exposure to network administration, cybersecurity fundamentals, and cloud solutions while supporting Fortune 500 clients. Perfect for recent graduates or career changers with a passion for technology!

What We Offer:
• 6-month structured training curriculum
• AWS/Azure certification preparation
• Tuition reimbursement for relevant certifications
• Career advancement path to Systems Engineer

Responsibilities

  • Provide Tier 1 technical support for hardware/software issues
  • Deploy and configure desktop/laptop systems
  • Document IT procedures and troubleshooting guides
  • Assist with network monitoring and security protocols
  • Collaborate on cloud infrastructure projects
  • Participate in cross-departmental IT initiatives
  • Complete weekly training modules and skill assessments

Qualifications

  • High school diploma or equivalent; A+/Network+ preferred
  • Basic understanding of Windows/macOS environments
  • Strong problem-solving and analytical abilities
  • Excellent written and verbal communication skills
  • Ability to work flexible hours including weekends
  • Valid California driver's license
  • Pass background check and drug screening
  • Experience with ticketing systems (ServiceNow/Jira) a plus

Required Skills

IT Support Troubleshooting Hardware Configuration Customer Service Network Fundamentals Cloud Computing Security Protocols Documentation

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