Job Description
Launch your IT career with Lexington's premier tech employer! Lexington Tech Solutions is seeking motivated IT Support Trainees to join our dynamic team. No prior experience required – we provide comprehensive training and mentorship to transform your passion for technology into a professional career. Enjoy competitive compensation, growth opportunities, and a collaborative culture where innovation thrives. Apply today and become part of Lexington's growing tech ecosystem!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document incident resolutions and create knowledge base articles
- Collaborate with senior engineers on complex troubleshooting
- Participate in cross-departmental IT projects
- Conduct system backups and recovery procedures
- Assist with cybersecurity protocols and compliance tasks
Qualifications
- High school diploma or equivalent (college preferred)
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset and patience
- CompTIA A+ certification (or willingness to obtain)
- Valid driver's license and reliable transportation