Job Description
Launch your IT career with our comprehensive 6-month paid training program designed for motivated beginners. Join our Seattle-based team to gain hands-on experience in network administration, system troubleshooting, and cybersecurity fundamentals. We provide mentorship, certifications, and a clear path to full-time IT support roles. No technical degree required – just passion and dedication to learn. Enjoy competitive benefits, flexible schedules, and opportunities for growth in one of America's tech hubs.
Responsibilities
- Participate in structured training covering Windows/macOS, networking basics, and helpdesk protocols
- Assist users with hardware/software issues under senior technician guidance
- Document support tickets and maintain knowledge base articles
- Learn cybersecurity best practices and implement basic security measures
- Support office equipment setup and maintenance (printers, AV systems)
- Collaborate with cross-functional teams on IT projects
- Complete vendor certification training (CompTIA A+, Microsoft 365)
Qualifications
- High school diploma or equivalent; technical certifications a plus
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent communication and customer service aptitude
- Ability to work independently and in team environments
- Willingness to learn new technologies and adapt to changing systems
- Valid driver's license and reliable transportation
- Pass background check and drug screening