Job Description
Are you ready to kickstart your IT career? TechSolutions Inc. is seeking motivated IT Support Trainees to join our dynamic team in Wichita, KS. This immediate hire opportunity includes comprehensive training programs and mentorship from industry experts. Enjoy competitive compensation, flexible scheduling, and a clear path to advancement. Join us in delivering cutting-edge IT solutions to our clients while growing your technical expertise in a supportive environment.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Assist with desktop setup, maintenance, and troubleshooting
- Document IT incidents and resolutions in ticketing systems
- Collaborate with senior technicians on complex technical problems
- Participate in training sessions to enhance technical skills
- Support cybersecurity best practices and data protection protocols
- Contribute to IT infrastructure upgrades and projects
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows operating systems and networking fundamentals
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Ability to work independently and in a team environment
- CompTIA A+ certification or willingness to obtain within 6 months
- Valid driver's license and reliable transportation