Job Description
Launch your IT career with our comprehensive training program! TechSolutions Tucson is seeking motivated IT Support Trainees to join our dynamic team. No prior experience required – we provide hands-on mentorship, industry certifications, and a clear growth path. Work in a collaborative environment supporting enterprise clients while mastering network administration, security protocols, and cloud technologies. Our 6-month accelerated curriculum ensures you're job-ready with real-world experience. Join us to build a rewarding future in one of America's fastest-growing tech hubs!
Responsibilities
- Provide Tier 1 technical support for desktop/laptop hardware, software, and peripherals
- Install, configure, and troubleshoot Windows/macOS operating systems
- Assist with network infrastructure monitoring and basic troubleshooting
- Document incident reports and maintain service ticket systems
- Participate in security awareness training and implement best practices
- Collaborate with senior engineers on complex technical issues
- Complete certification modules (CompTIA A+, Network+)
Qualifications
- High school diploma or equivalent (college preferred)
- Basic understanding of computer hardware/software concepts
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation
- Pass background check and drug screening
- Must be authorized to work in the United States