Job Description
Join our dynamic team as an IT Support Trainee and launch your career in technology! We're seeking motivated individuals in El Paso, TX to receive hands-on training in enterprise IT systems. This accelerated program combines classroom instruction with real-world experience, preparing you for a full-time IT role. Enjoy competitive compensation, comprehensive benefits, and a fast-paced environment where your growth is our priority.
Responsibilities
- Provide tier-1 technical support for hardware/software issues
- Install, configure, and maintain desktop/laptop systems
- Assist with network troubleshooting and documentation
- Support cloud services (O365, Azure) and security protocols
- Collaborate with senior engineers on complex projects
- Document IT procedures and knowledge base articles
Qualifications
- High school diploma or equivalent (college preferred)
- Basic understanding of Windows/macOS/Linux systems
- Customer service orientation and problem-solving skills
- CompTIA A+ or similar certification (or willingness to obtain)
- Valid driver's license and reliable transportation
- Ability to lift 30 lbs and work flexible hours