Job Description
Launch your IT career with TechAlta Solutions! We're seeking motivated No Experience Needed IT Support Trainees in Albuquerque, NM. Our comprehensive 6-month training program combines hands-on experience with industry certifications, preparing you for a full-time role in our dynamic tech team. Enjoy mentorship from senior engineers, real-world troubleshooting opportunities, and a clear career path in IT support. Apply today and transform your passion for technology into a professional career!
Responsibilities
- Install, configure, and maintain hardware/software systems under supervision
- Provide tier-1 technical support to employees via ticketing systems and phone
- Assist with network setup, security protocols, and system backups
- Document technical procedures and create knowledge base articles
- Collaborate with cross-functional teams on IT projects
- Participate in continuous training and certification programs
- Adhere to ITIL best practices and company security policies
Qualifications
- High school diploma or equivalent (college coursework preferred)
- Basic computer literacy (OS navigation, internet troubleshooting)
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset and patience
- Valid driver's license (for occasional equipment transport)
- Pass background check and drug screening