Job Description
Launch your IT career with InnovateTech Solutions! We're seeking motivated IT Support Trainees in Lexington, KY to join our dynamic team with flexible scheduling options. Gain hands-on experience in cutting-edge technology while supporting our clients' digital infrastructure. This role offers unparalleled growth opportunities and mentorship from industry experts.
Our trainee program combines paid training with real-world experience, allowing you to build expertise in network administration, system troubleshooting, and cybersecurity fundamentals. Enjoy a supportive work environment that values work-life balance through adaptable scheduling.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network monitoring and system maintenance
- Document IT incidents and resolutions in ticketing systems
- Collaborate with senior technicians on complex problems
- Install and configure workstations and peripherals
- Conduct basic cybersecurity awareness training
- Participate in cross-departmental IT projects
Qualifications
- High school diploma or equivalent (college preferred)
- Basic knowledge of Windows/Linux operating systems
- Excellent problem-solving and communication skills
- CompTIA A+ certification or equivalent experience
- Ability to work flexible hours including evenings/weekends
- Strong attention to detail and organizational skills
- Valid driver's license and reliable transportation