Job Description
Launch your tech career in Henderson's thriving IT sector! TechAdvance Solutions is seeking motivated IT Support Trainees to join our dynamic team. Enjoy the security of weekly pay while gaining hands-on experience in enterprise-level systems administration, cybersecurity fundamentals, and client support. Our accelerated 6-month program combines mentorship with real-world projects, preparing you for full-time roles with industry certifications. Work in our modern Henderson office with cutting-edge technology and a collaborative culture focused on growth.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Assist with system monitoring, maintenance, and patch management
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on complex troubleshooting cases
- Participate in security awareness and compliance initiatives
- Support cloud infrastructure (AWS/Azure) deployment and monitoring
- Deliver exceptional customer service via ticketing systems and remote sessions
Qualifications
- High school diploma or equivalent; college degree preferred
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- CompTIA A+ or Network+ certification (or willingness to obtain)
- Valid driver's license and reliable transportation
- Ability to lift 30 lbs for equipment handling