Job Description
Launch your IT career with no experience required! TechNova Solutions is seeking motivated IT Support Trainees to join our Albuquerque team. We provide comprehensive training programs designed to transform passionate beginners into skilled IT professionals. Enjoy competitive pay, mentorship from industry experts, and clear career advancement pathways. Our collaborative environment values curiosity and growth—perfect for recent graduates or career changers eager to enter the tech field.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Assist with user account management and system access requests
- Install, configure, and troubleshoot desktop/laptop systems
- Document technical procedures and maintain knowledge base articles
- Collaborate with senior technicians on complex problem resolution
- Participate in ongoing skills development and certification training
- Support IT asset inventory management and lifecycle processes
Qualifications
- High school diploma or equivalent (college degree preferred)
- Zero prior IT experience required—training provided
- Strong problem-solving abilities and logical thinking skills
- Basic familiarity with Windows/macOS operating systems
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Valid driver's license and reliable transportation
- CompTIA A+ certification (preferred but not required)