Job Description
Join our dynamic team as an IT Support Trainee and kickstart your career in technology! We offer comprehensive training programs designed to transform passionate individuals into skilled IT professionals. Enjoy competitive compensation, career advancement opportunities, and a collaborative work environment in Jacksonville's thriving tech hub. Apply today to become part of our innovative future!
Responsibilities
- Provide first-level technical support to resolve hardware/software issues
- Install, configure, and maintain desktop/laptop systems
- Assist with network troubleshooting and security protocols
- Document technical processes and maintain service records
- Collaborate with senior technicians on complex problems
- Participate in ongoing training and certification programs
Qualifications
- High school diploma or equivalent; college degree preferred
- Basic knowledge of Windows/Linux operating systems
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service experience a plus
- CompTIA A+ certification desired (training provided)