Job Description
Launch your IT career with TechSolutions Inc. in Lubbock, TX! We're seeking motivated IT Support Trainees to join our growing team. Enjoy a competitive salary, comprehensive training, and a $5,000 sign-on bonus for qualified candidates. This role offers hands-on experience in enterprise IT environments with mentorship from senior engineers. Join us to build foundational skills in networking, security, and system administration while supporting critical business operations.
Responsibilities
- Diagnose and resolve hardware/software issues for internal users
- Install, configure, and maintain desktop/laptop systems
- Assist with network infrastructure monitoring and maintenance
- Create and update technical documentation and SOPs
- Collaborate with team on security protocols and compliance
- Participate in cross-departmental IT projects
- Provide tier-1 helpdesk support via ticketing systems
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- CompTIA A+ or similar certification (or willingness to obtain)
- Ability to lift 20lbs and work in server environments
- Valid Texas driver's license (required for site visits)