Job Description
Launch your IT career with weekly pay at TechGrowth Solutions! We're seeking motivated IT Support Trainees in Henderson, NV to join our dynamic team. This is your gateway to hands-on experience with cutting-edge technology while receiving consistent compensation. Our comprehensive 6-month training program covers desktop support, network fundamentals, and cybersecurity basics – all while earning weekly paychecks. Work alongside industry-certified mentors in a collaborative environment that values growth and innovation. No prior experience required – just your passion for technology and eagerness to learn!
Responsibilities
- Provide tier-1 desktop support for hardware/software issues
- Install, configure, and troubleshoot Windows/macOS systems
- Assist with network connectivity and basic security protocols
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior technicians on complex troubleshooting
- Participate in weekly training sessions and certification prep
- Support office equipment (printers, AV systems, etc.)
- Adhere to ITIL best practices for incident management
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and troubleshooting aptitude
- Strong communication and customer service skills
- Ability to lift 15-20 lbs for equipment handling
- Valid driver's license (for occasional site visits)
- CompTIA A+ certification (preferred but not required)
- Willingness to earn CompTIA Network+ within 12 months
- Pass background check and drug screening