Job Description
Launch your IT career tomorrow with our immersive trainee program! TechForce Solutions is seeking motivated individuals in Houston to join our award-winning IT Support team. No prior experience required – we provide comprehensive training and mentorship to transform you into a certified IT professional. Enjoy competitive pay, benefits, and a clear career path in one of America's fastest-growing tech hubs.
What We Offer:
- 4-week paid intensive training program
- Industry certifications (CompTIA A+, Google IT Support)
- Health/dental/vision benefits
- Tuition reimbursement for advanced certifications
- Flexible remote work options after training
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/macOS environments
- Provide Tier 1 support via phone, email, and ticketing systems
- Deploy and configure network infrastructure (routers, switches, firewalls)Document technical procedures and maintain asset inventories
- Collaborate with senior engineers on complex system deployments
- Implement cybersecurity best practices for endpoint protection
- Train end-users on software and security protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of networking concepts (TCP/IP, DNS)
- Proficiency with Windows OS and Microsoft Office Suite
- Excellent problem-solving and communication skills
- Ability to lift 30lbs and work in server environments
- CompTIA A+ certification (or willingness to obtain)
- Valid Texas driver's license for occasional site visits
- Pass background/driving record checks