Job Description
Join our dynamic IT team as an IT Support Trainee in Riverside, CA! This immediate hire opportunity is perfect for aspiring tech professionals eager to launch their careers in IT support. We provide comprehensive training and mentorship to help you master essential technical skills while delivering exceptional service to our clients. Enjoy a collaborative environment where innovation meets hands-on learning.
Why Apply Today?
• Start your career immediately
• Paid training and certification opportunities
• Career advancement path to senior roles
• Competitive benefits package
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Assist users with troubleshooting and problem resolution
- Document incidents and maintain support tickets in ITSM systems
- Install, configure, and maintain computer systems and peripherals
- Collaborate with senior IT staff on complex technical projects
- Participate in ongoing training to develop technical expertise
- Support cybersecurity best practices and data protection protocols
Qualifications
- High school diploma or equivalent (technical certification preferred)
- Basic understanding of computer hardware, software, and networks
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Ability to learn quickly and adapt to new technologies
- Valid driver's license and reliable transportation
- Pass background check and drug screening
- Eligibility to work in the United States