Job Description
Are you looking for a career that offers rapid growth and hands-on technical experience? Nevada Tech Systems is currently hiring a IT Support Trainee in Reno, NV. We are looking for ambitious individuals who are eager to learn and ready to start immediately.
As a Trainee, you won't just be answering tickets; you will be immersed in a learning environment where you will master the fundamentals of IT infrastructure, help desk support, and network administration under the guidance of senior engineers.
What We Offer:
- Immediate Onboarding: Start your career tomorrow.
- Mentorship Program: One-on-one guidance from certified IT professionals.
- Comprehensive Training: Access to industry-leading certification prep courses.
- Career Advancement: A clear trajectory to become a Systems Administrator or Network Engineer.
Join a company that values innovation and employee development. Apply now to secure your spot in our training program!
Responsibilities
- Provide first-level technical support to employees via phone, email, and remote desktop tools.
- Diagnose and resolve hardware and software issues, including printers, laptops, and workstations.
- Assist in the deployment and configuration of new hardware and software applications.
- Manage and update the asset inventory and documentation systems accurately.
- Monitor system performance and respond to alerts regarding network security or outages.
- Collaborate with the IT team to improve IT service delivery and operational efficiency.
Qualifications
- High School Diploma or GED required; Associate’s degree in Computer Science or related field preferred.
- Basic understanding of Windows operating systems and network fundamentals.
- Strong analytical and problem-solving skills with a logical approach to troubleshooting.
- Excellent written and verbal communication skills.
- A willingness to learn new technologies quickly and adapt to changing environments.
- Must be authorized to work in the United States.