Job Description
Join TechAlaska Solutions as an IT Support Trainee and kickstart your career in technology with our weekly pay structure. We're seeking motivated individuals passionate about IT to provide essential technical support to our clients across Anchorage. This hands-on role offers comprehensive training in hardware/software troubleshooting, network administration, and customer service excellence. Enjoy a collaborative environment with career advancement opportunities and competitive benefits.
Why Work With Us? Weekly paychecks, mentorship from senior engineers, and exposure to cutting-edge IT infrastructure in Alaska's growing tech sector. No prior experience required – we invest in your growth!
Responsibilities
- Diagnose and resolve hardware/software issues for end-users
- Install, configure, and maintain network equipment and systems
- Provide technical support via phone, email, and in-person
- Document incident reports and maintenance activities
- Assist with cybersecurity protocols and data backup procedures
- Collaborate with team on IT infrastructure projects
- Train users on new technology implementations
Qualifications
- High school diploma or equivalent (college coursework preferred)
- Basic knowledge of operating systems (Windows/macOS)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and adaptability
- Willingness to obtain industry certifications (CompTIA A+)
- Valid Alaska driver's license (for occasional site visits)