Job Description
Immediate Hire Opportunity! Join our dynamic IT team as an IT Support Trainee in Greensboro, NC. No prior experience required – we provide comprehensive training to launch your career in technology. Enjoy competitive pay, benefits, and a clear growth path to become a certified IT professional.
Why Apply Today? • Start within 72 hours • Paid training program • Mentorship from senior engineers • Flexible schedule options • Opportunity for permanent position post-training. Don't miss this chance to build a future in tech!
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide Tier 1 support via phone, email, and chat
- Document IT incidents and solutions in ticketing systems
- Assist with network maintenance and security protocols
- Collaborate with cross-functional teams on IT projects
- Participate in ongoing training and certification programs
- Support office equipment setup and maintenance
- Adhere to ITIL best practices and company policies
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and troubleshooting skills
- Strong customer service orientation
- Ability to learn technical concepts quickly
- Excellent communication and problem-solving abilities
- Valid driver's license and reliable transportation
- Pass background check and drug screening
- Willingness to obtain CompTIA A+ certification