Job Description
Launch your IT career with Lexington Tech Solutions! We're seeking motivated IT Support Trainees to join our dynamic team in Lexington, KY. This comprehensive training program combines hands-on experience with mentorship from industry experts, equipping you with the skills to become a future IT leader. Enjoy competitive compensation, growth opportunities, and a supportive environment where innovation thrives. No prior experience required – just your passion for technology and eagerness to learn!
Responsibilities
- Provide tier-1 technical support for hardware, software, and network issues
- Assist with desktop setup, configuration, and maintenance of user systems
- Document technical procedures and create knowledge base articles
- Collaborate with senior IT staff on infrastructure projects
- Monitor system performance and troubleshoot operational problems
- Deliver user training on new technologies and best practices
- Participate in IT security protocols and compliance initiatives
Qualifications
- High school diploma or equivalent (required)
- Basic understanding of computer systems and networking concepts
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and collaborate in team environments
- Customer service-oriented mindset with patience and empathy
- Willingness to pursue industry certifications (CompTIA A+, etc.)