Job Description
Join our dynamic IT team as an IT Support Trainee and launch your career in technology! We're seeking motivated individuals with no prior experience to receive comprehensive training in network administration, system troubleshooting, and cybersecurity fundamentals. This hands-on role offers mentorship from industry experts and a clear path to becoming a certified IT professional. If you're passionate about technology and eager to learn, apply today!
Responsibilities
- Assist in diagnosing and resolving hardware/software issues for corporate systems
- Install, configure, and maintain desktops, laptops, and network equipment
- Provide first-level technical support to employees via phone, email, and in-person
- Document IT processes and maintain accurate service records
- Participate in training sessions covering Windows, Active Directory, and cloud services
- Support security protocols and assist with vulnerability assessments
- Collaborate with senior IT staff on infrastructure projects
Qualifications
- High school diploma or equivalent (college degree preferred)
- 0-2 years of IT experience (students and career changers welcome!)
- Basic knowledge of computer hardware and operating systems
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- CompTIA A+ certification is a plus but not required
- Valid driver's license for occasional equipment transport
- Passion for technology and customer service