Job Description
Join our dynamic IT team as an IT Support Trainee and kickstart your career in technology! We're seeking motivated individuals passionate about learning and providing exceptional technical support. This comprehensive training program combines hands-on experience with mentorship from industry experts, equipping you with the skills to become a proficient IT professional. Enjoy competitive compensation, growth opportunities, and a collaborative work environment in Milwaukee's thriving tech scene.
Responsibilities
- Diagnose and resolve hardware/software issues for end-users
- Install, configure, and maintain computer systems and networks
- Provide remote and in-person technical assistance
- Create and maintain documentation of IT procedures
- Collaborate with senior IT staff on system upgrades
- Monitor system performance and security protocols
- Deliver user training on new technologies
Qualifications
- High school diploma or equivalent required
- Basic knowledge of Windows/macOS operating systems
- Fundamental understanding of networking concepts
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Ability to work independently and in teams
- Valid driver's license required
- CompTIA A+ certification preferred