Job Description
Join Fort Worth Tech Solutions as an IT Support Trainee and kickstart your career in technology! We provide all necessary equipment including laptops, diagnostic tools, and training resources. Our comprehensive 6-month program combines hands-on experience with mentorship from industry experts. Enjoy a collaborative environment focused on your growth, with opportunities to specialize in network administration, cybersecurity, or cloud technologies.
What we offer:
- State-of-the-art equipment provided
- 40 hours/week with flexible scheduling
- Health insurance and retirement benefits
- Annual professional development stipend
- Clear career advancement path
Responsibilities
- Diagnose and resolve hardware/software issues using provided diagnostic tools
- Install and configure computer systems, networks, and peripherals
- Document technical procedures and maintain support tickets
- Assist users with device setup and troubleshooting
- Participate in team training sessions and skill workshops
- Follow IT security protocols and best practices
- Collaborate with senior engineers on complex projects
Qualifications
- High school diploma or equivalent (college preferred)
- Basic knowledge of Windows/Linux operating systems
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Customer service mindset with patience and empathy
- Ability to learn technical concepts quickly
- Valid driver's license (for occasional site visits)
- Pass background check and drug screening