Job Description
Launch your IT career with TechAdvance Solutions in Mesa, AZ! We're seeking motivated IT Support Trainees to join our dynamic team. Enjoy hands-on training, mentorship from industry experts, and a competitive salary plus a $3,000 sign-on bonus. This role offers a clear path to becoming a certified IT professional while supporting cutting-edge infrastructure. Join us to build technical expertise in networking, security, and system administration in a collaborative environment.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network administration and security protocols
- Manage system backups and disaster recovery procedures
- Document technical processes and create knowledge base articles
- Collaborate with senior engineers on complex troubleshooting
- Participate in cross-departmental IT projects
- Monitor system performance and implement optimizations
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of Windows/Linux operating systems
- Strong problem-solving and communication skills
- CompTIA A+ certification (or willingness to obtain)
- Experience with helpdesk tools (ServiceNow/Jira)
- Ability to lift 30 lbs for equipment handling
- Valid Arizona driver's license