Job Description
Join our dynamic IT team as an IT Support Trainee and kickstart your career in technology! We're seeking motivated individuals with a passion for problem-solving and a desire to grow in the fast-paced IT sector. This comprehensive training program combines hands-on experience with mentorship to develop your technical skills in network administration, system troubleshooting, and cybersecurity best practices. Enjoy competitive pay, full benefits, and a clear path to becoming a certified IT professional. Apply now to become part of Baton Rouge's leading tech employer!
Responsibilities
- Provide desktop and hardware support for company employees
- Assist with network configuration and maintenance tasks
- Diagnose and resolve software and system issues
- Document technical procedures and incident reports
- Participate in cybersecurity awareness training
- Support cloud-based application implementations
- Collaborate with senior IT staff on special projects
Qualifications
- High school diploma or equivalent required
- Basic knowledge of Windows/Linux operating systems
- Strong problem-solving and communication skills
- A+ or CompTIA Security+ certification preferred
- Ability to lift 30 lbs and work in varied environments
- Valid Louisiana driver's license required
- Experience with ticketing systems (e.g., ServiceNow) a plus