Job Description
Join our dynamic IT team in Albuquerque and make an immediate impact! We're urgently seeking a skilled IT Support Specialist to resolve technical issues, optimize systems, and empower our users. This is your chance to work with cutting-edge technology in a fast-paced environment while growing your career with competitive compensation and benefits.
Why Apply?
- Urgent opening with immediate start date
- Comprehensive health/dental/vision insurance
- 401(k) with company matching
- Professional development stipend
- Hybrid work model (3 days in-office)
Responsibilities
- Diagnose and resolve hardware/software issues across 200+ endpoints
- Manage Active Directory, Office 365, and cloud infrastructure
- Deploy and configure new workstations/servers
- Document IT procedures and maintain knowledge base
- Support network security protocols and compliance
- Collaborate with vendors for hardware/software procurement
- Provide onboarding/offboarding support for employees
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+/Network+ or equivalent certification
- Proficiency in Windows 10/11 and macOS
- Strong knowledge of Azure AD and Intune
- Experience with Service Desk tools (e.g., Jira, Zendesk)
- Certification in cloud platforms (AWS/Azure/GCP) preferred
- Excellent problem-solving and communication skills