Job Description
Are you a technical problem-solver ready to make an impact? Apex Digital Systems is looking for a skilled IT Support Specialist to join our team in Denver, Colorado. We pride ourselves on delivering top-tier technical support to our clients and employees, and we need a dedicated individual to keep our infrastructure running smoothly.
In this role, you will be the first point of contact for technical issues, managing everything from hardware setups to complex software troubleshooting. If you are passionate about technology and enjoy helping people, we want to hear from you.
Responsibilities
- Provide high-quality technical support to end-users via phone, email, and in-person.
- Diagnose and resolve hardware, software, and network issues efficiently.
- Manage and update the company's IT asset inventory and documentation.
- Configure and maintain workstations, mobile devices, and printers.
- Collaborate with the IT team to implement new technologies and security protocols.
- Conduct regular IT health checks and system maintenance.
Qualifications
- Associate degree in Information Technology or equivalent work experience.
- CompTIA A+ certification is preferred.
- 1-3 years of professional IT support or Help Desk experience.
- Strong knowledge of Windows 10/11, Microsoft Office 365, and Active Directory.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage multiple priorities.