Job Description
Join our innovative team at TechNash Solutions as an IT Support Specialist and become the backbone of our digital operations. We're seeking a tech-savvy professional to deliver exceptional IT services to our growing client base in Nashville's thriving business district. You'll work in a collaborative environment where your problem-solving skills directly impact business success.
Our ideal candidate thrives in fast-paced settings and possesses a passion for technology. Enjoy competitive compensation, comprehensive benefits, and opportunities for professional growth in one of America's fastest-growing tech hubs.
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network systems
- Manage Active Directory, Azure AD, and cloud infrastructure (AWS/Azure)
- Deploy and maintain cybersecurity protocols including endpoint protection
- Document IT procedures and maintain asset management systems
- Collaborate with cross-functional teams on IT infrastructure projects
- Deliver user training on new technologies and systems
Qualifications
- 3+ years of hands-on IT support experience in Windows/Linux environments
- CompTIA A+, Network+, or Security+ certification required
- Proficiency in SCCM, Intune, and enterprise-level backup solutions
- Strong knowledge of cloud platforms (AWS/Azure)
- Experience with ticketing systems (ServiceNow/Jira)
- Excellent communication and customer service skills