Job Description
Launch your IT career with our elite trainee program designed for high-achieving professionals in San Diego. As a High-Paying IT Support Trainee, you'll receive hands-on training in cutting-edge technologies while earning a competitive salary. Join our dynamic team to gain expertise in enterprise systems, cybersecurity protocols, and cloud infrastructure. This accelerated program combines mentorship from industry veterans with real-world project experience, setting you on a fast track to senior IT roles.
We offer comprehensive benefits including health insurance, 401(k) matching, and tuition reimbursement. Located in downtown San Diego, our modern office provides collaborative spaces and state-of-the-art labs. If you're passionate about technology and committed to excellence, this is your opportunity to grow with a leader in the IT services sector.
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/Linux environments
- Deploy and configure network infrastructure including routers, switches, and firewalls
- Implement cybersecurity best practices including endpoint protection and access controls
- Support cloud platforms (AWS/Azure) including VM deployment and monitoring
- Create and maintain technical documentation for IT systems and procedures
- Collaborate with cross-functional teams on IT projects and system upgrades
- Participate in 24/7 on-call rotation for critical system incidents
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- CompTIA A+ or Network+ certification preferred (or willingness to obtain)
- Basic knowledge of Active Directory, DNS, and DHCP protocols
- Familiarity with virtualization technologies (VMware/Hyper-V)
- Strong analytical and troubleshooting skills with attention to detail
- Excellent written and verbal communication abilities
- Ability to work independently and in fast-paced environments
- Valid California driver's license (required for site visits)