Job Description
Join TechSolutions Pro as an IT Support Trainee and launch your career in one of California's fastest-growing tech hubs! Our award-winning training program combines hands-on experience with competitive compensation to build your expertise in network infrastructure, cybersecurity, and cloud technologies. Enjoy personalized mentorship, cutting-edge resources, and a clear path to becoming a certified IT professional.
As a trainee, you'll gain exposure to enterprise-level systems while contributing to real-world projects. Our Bakersfield team offers collaborative work culture, advancement opportunities, and comprehensive benefits including health insurance, retirement plans, and professional development stipends. Transform your passion for technology into a high-earning career with us!
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/macOS environments
- Install, configure, and maintain network infrastructure (routers, switches, firewalls)
- Provide Tier 1/2 user support via ticketing systems and remote assistance
- Document technical procedures and maintain asset inventory systems
- Collaborate with senior engineers on cybersecurity initiatives
- Participate in server administration and cloud service management
- Train end-users on new technologies and security protocols
Qualifications
- High school diploma or equivalent; A+/Network+ certification preferred
- Basic knowledge of OS troubleshooting (Windows 10/11, macOS)
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to lift 50 lbs and work flexible hours
- Valid California driver's license (for occasional site visits)
- Passion for technology and commitment to continuous learning