Job Description
Launch your IT career with TechNova Solutions! We're seeking motivated individuals with no prior experience to join our dynamic team as Network Technicians in Richmond, VA. Our comprehensive training program will equip you with industry-leading skills in network infrastructure, security protocols, and system administration. Enjoy a collaborative environment where growth is prioritized, and your contributions directly impact our clients' digital transformation. If you're passionate about technology and eager to learn, this is your perfect entry point into the IT field.
Responsibilities
- Install, configure, and maintain network hardware including routers, switches, and firewalls
- Monitor network performance and troubleshoot connectivity issues using diagnostic tools
- Document network configurations and maintenance activities in compliance with ITIL standards
- Provide Tier 1 technical support to resolve end-user network-related problems
- Assist with network security audits and implement basic security measures
- Collaborate with senior engineers on network upgrades and expansion projects
- Participate in continuous skills development through company-sponsored training programs
Qualifications
- High school diploma or equivalent (college degree preferred but not required)
- Basic understanding of computer networking concepts (TCP/IP, OSI model)
- Strong problem-solving abilities and attention to detail
- Excellent communication skills for technical documentation and client interactions
- Ability to work independently and collaboratively in a team environment
- Willingness to obtain relevant certifications (CompTIA Network+, CCNA) within 12 months
- Valid driver's license for occasional on-site client visits